Customer Service Team Leader Position

2 weeks ago


Hallett Cove, Australia Drakes Supermarkets Full time
Drakes Supermarkets Customer Service Manager in Training Role

A challenging and rewarding opportunity has become available for an ambitious individual to take on the role of Customer Service Manager in Training at Drakes Supermarkets. As a key member of our team, you will be responsible for leading the customer service department and shaping the stores' services and products to meet the unique needs of customers within the local area.

We are looking for a highly motivated and enthusiastic individual with a passion for delivering exceptional customer service. You will work closely with our team to ensure that our customers receive the highest level of service, while also driving sales and improving store performance.

Key Responsibilities:
  • Lead and develop the customer service team to achieve high levels of customer satisfaction and sales growth.
  • Supervise and train team members to provide excellent customer service and resolve customer complaints efficiently.
  • Collaborate with other departments to ensure seamless communication and effective problem-solving.
  • Contribute to the development of new initiatives and strategies to drive business growth and improve customer experience.

In return for your hard work and dedication, we offer a competitive salary package, including a base salary of $65,000 - $80,000 per annum, depending on experience. We also provide ongoing training and development opportunities to help you reach your full potential.

What We're Looking For:
  • A passionate and results-driven individual with a strong background in customer service or a related field.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • A collaborative and adaptable approach, with a focus on continuous improvement and innovation.
  • A commitment to delivering exceptional customer experiences and achieving business objectives.

If you are a dynamic and motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role.



  • Hallett Cove, Australia Drakes Supermarkets Full time

    Unlock your potential with Drakes Supermarkets, Australia's largest independently-owned supermarket chain.We're seeking a Customer Service Manager in Training to join our dynamic team and take on the challenge of supervising customer service operations and tailoring store services to meet the specific needs of our customers.Key responsibilities...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    We are seeking a highly motivated and experienced individual to join our customer service team as a leader.The successful applicant will supervise the customer service department, tailoring the stores service and products to meet the specific needs of our customers.The ideal candidate will have unparalleled commitment to customer service, excellent...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    At Drakes Supermarkets, we're committed to delivering exceptional customer experiences across our stores. As a Customer Service Team Lead, you'll play a key role in shaping the customer service strategy and implementing initiatives to drive customer satisfaction.Key responsibilities include:Supervising the customer service department and leading a team of...


  • Hallett Cove, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Company OverviewDrakes Supermarkets is a renowned retail industry leader, boasting a strong presence in Australia. As a family-owned and operated private company, we take pride in our commitment to excellence and customer satisfaction.We are currently seeking a highly skilled and motivated Customer Service Supervisor to join our team and contribute to our...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    About UsAt Drakes Supermarkets, we are a family-owned and operated private company, proud to be Australia's largest independently-owned supermarket chain.


  • Hallett Cove, Australia Drakes Supermarkets Full time

    **Are you ready to take the next step in your career?** - Above award rates and training provided - Dynamic growing company - Potential for promotion - Multiple opportunities available Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.The successful applicant will be given the opportunity to supervise the customer service department...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    At Drakes Supermarkets, we are committed to delivering exceptional customer service.We are seeking a highly motivated Customer Service Manager in Training to join our team in South Australia.The successful applicant will have the opportunity to supervise the customer service department and tailor the store's service and products to meet the specific needs of...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Are you ready to take the next step in your career?Above award rates and training providedDynamic growing companyPotential for promotionMultiple opportunities availableDrakes Supermarkets is a Retail industry success story.  A family owned and operated private company, we are Australia's largest independently-owned supermarket chain.  Due to our...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    South Australia - Southern AreaAre you ready to take the next step in your career?Above award rates and training providedDynamic growing companyPotential for promotionMultiple opportunities availableDrakes Supermarkets is a Retail industry success story.  A family owned and operated private company, we are Australia's largest independently-owned supermarket...


  • Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Are you looking for a challenging role where you can grow and develop your skills?Drakes Supermarkets is a dynamic and growing company that offers a range of career opportunities. As a Customer Service Manager in Training, you will have the opportunity to supervise the customer service department and tailor the stores' service and products to meet the...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Unlock Your Potential as a Store Manager AssistantWe're Drakes Supermarkets, Australia's largest independently-owned supermarket chain. Our success story is built on our commitment to delivering excellent customer service and providing career opportunities within our company.As a Store Manager Assistant, you'll be an integral part of our customer-facing...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    At Drakes Supermarkets, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager in Training.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to learn and grow within our company.The successful applicant will be...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Are you looking for a challenging role where you can develop your leadership skills and make a real impact on customer satisfaction?As a Customer Service Manager in Training at Drakes Supermarkets, you will have the opportunity to supervise the customer service department and tailor the stores service and products offered to meet the specific needs of the...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    At Drakes Supermarkets, we are seeking an exceptional Customer Service Operations Manager to join our team.About the RoleThis is an exciting opportunity for a customer-focused professional to take on a leadership role and make a real impact on our customers' shopping experience.We offer a competitive salary of approximately $90,000 per annum, plus...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    About UsDrakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Our unprecedented growth provides excellent career opportunities within our company.Job OverviewThe successful applicant will be given the opportunity to supervise the customer service...


  • Hallett Cove, Australia Drakes Supermarkets Full time

    Drakes Supermarkets is a Retail industry success story, with a family-owned and operated private company in Australia. Due to our unprecedented growth, we provide excellent career opportunities within our company.We are looking for an Operations Supervisor - Customer Experience Specialist to join our team. The successful applicant will be given the...

  • Store Manager

    4 weeks ago


    Hallett Cove, Australia Drakes Supermarkets Full time

    Customer Service ExcellenceDrakes Supermarkets is seeking a highly motivated and customer-focused Store Manager to lead our customer service department and drive sales growth in our Southern Area stores.The successful applicant will be responsible for supervising a team of customer service representatives and tailoring the store's service and products to...