Computer Systems Technician

4 days ago


Newcastle, New South Wales, Australia beBeeDesktop Full time $37,920 - $53,880

Job Overview

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The role of Desktop Support Specialist is pivotal in ensuring seamless IT services for the organization. This involves providing prompt and efficient support to end-users, encompassing the installation, maintenance, and troubleshooting of desktop equipment and software applications.

Key Responsibilities:

  • Deliver exceptional desktop support services to internal stakeholders
  • Address user inquiries related to new account setup and operations
  • Assist users with password resets and system lockouts
  • Manage helpdesk tickets in accordance with established procedures
  • Oversee the receipt and inventory management of new IT equipment

Essential Skills and Qualifications:

  • Relevant tertiary qualifications and/or industry certifications
  • Proven experience in a desktop support or helpdesk environment
  • Extensive knowledge of hardware and software support
  • Proficiency in Windows-based applications
  • Excellent communication, organizational, and interpersonal skills


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