Personal Banking Expert

5 days ago


Mount Gambier, South Australia Australia and New Zealand Banking Group Limited Full time

About Us

At Australia and New Zealand Banking Group Limited, we're committed to shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Casual Personal Banker, you'll play a key role in providing customers with a seamless banking experience. You'll meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.

Your Day at Work

  • Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
  • Act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy.
  • Participate in and support bank programs and initiatives.
  • Take responsibility to 'know your customer' from a risk perspective.

What We're Looking For

To succeed in this role, you'll ideally bring:

  • Exceptional customer focus and retail experience.
  • A willingness to work in a collaborative team environment.
  • Sound understanding of compliance and excellent communication skills.

Why Join Us

We offer flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.


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