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Senior Business Intelligence Analyst

2 months ago

Australia RingCentral Full time

RingCentral, Inc. is a leading global provider of cloud-based unified communications and collaboration solutions. As a global business outsourcer, Acquire Asia Pacific Philippines, Inc. services RingCentral in the Philippines.

Acquire BPO is a renowned, award-winning company with 8,500+ staff operating across 16 locations in the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across various industries, including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized for being Safe, Flexible, and Innovative, enabling our clients to Outsource with confidence.

As a dynamic organization with opportunities for career growth, we're seeking strong candidates to join our team and partner with RingCentral, a leading cloud communications company. We value our employees highly and offer excellent career development programs and competitive compensation and benefits packages.

About RingCentral

RingCentral is the global leader in cloud-based communications and collaboration software. We're revolutionizing human interaction, giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

What We Offer

RingCentral provides perks and benefits for all aspects of your work and life:

  • Hybrid Work Setup Arrangement
  • HMO coverage on Day 1
  • Personal Time Off
  • Performance-based incentives (e.g., MBO, commission, etc.)
  • Employee Assistance Program (EAP) with free counseling sessions available 24/7
  • Mental Health support and unlimited free sessions with a Psychologist through Mind You
  • Meditation guidance through Headspace
  • Resources for parents and employees with special needs children through Whil
  • Fun wellness and employee engagement programs

We're currently seeking a Senior Data Analyst to support our GTM, sales, marketing, and leadership teams with analysis using company data. The ideal candidate will have a passion for discovering insights hidden in big data sets to improve efficiency and generate desired business outcomes.

Responsibilities
  • Collaborate with business leaders to identify opportunities for leveraging company data to promote process efficiency and generate business solutions.
  • Analyze and assess data integrity of new data sources and define efficient data gathering methodologies.
  • Design automation solutions to address business problems.
  • Coordinate with different functional teams to implement models and monitor outcomes.
  • Communicate technical terms and methodologies to stakeholders in an intuitive manner.
Desired Qualifications
  • 5-10 years of experience in handling projects related to data analytics.
  • Experience in data transformations using SQL, Alteryx, R, or Hadoop.
  • Experience in designing data architectures is preferred.
  • Experience in visualization/presentation of data for stakeholders using Tableau is preferred.
  • Strong problem-solving aptitude.

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