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Home Care Service Manager Gold Coast Opportunity
2 months ago
We are seeking an experienced Home Care Service Manager to lead our dedicated team on the Gold Coast. As a key member of our organization, you will be responsible for ensuring high standards of in-home care and customer service to exceed client needs.
Key Responsibilities:
- Plan, coordinate, evaluate, and report on the service to ensure it meets the needs and standards of quality care.
- Actively research, identify, and develop relationships with the local community to maintain strong client and stakeholder engagement.
- Review, report, and improve on service indicators and business performance targets.
- Prepare budgets, monitor financial performance, and provide relevant financial reports to the Regional Manager.
Requirements:
- Degree qualification in health or business management/admin/accounting.
- Broad knowledge of home care programs and service delivery models, or the demonstrated ability to quickly acquire.
- Current driver's license and a willingness to use your own comprehensively insured vehicle for work purposes.
- Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates.
- Three years' experience in leading a service delivery team and planning, co-ordinating, and implementing care services in the home care/community care environment.
- Demonstrated ability to work with key financial performance indicators and deliver quality service within budget.
- Possess a current National Police Certificate - or the ability to acquire.
- Undergo a National Personal Insolvency Check.
Our Values:
We value unconditional love, continual innovation, mutual trust, wise stewardship, and safety. If you share these values and are passionate about leading a team to deliver high-quality care, we encourage you to apply.
What We Offer:
- Salary-packaging benefits that can increase your take-home pay.
- Five weeks of annual leave and the ability to purchase more.
- Grants (for eligible employees) to assist in formal study.
- Access to online learning platforms to further develop your skills.
- Employee discount program through our large network of retail partners.
About Us:
We are one of Australia's largest and most diverse not-for-profit organizations, active in the areas of children, youth, and family services; community housing; retirement living; home care; and residential aged care services. We positively impact around 45,000 lives a year.
Location:
The Gold Coast, situated in vibrant regional Queensland, stands as a renowned area celebrated for its golden beaches, lush hinterlands, active lifestyle fostering strong community bonds, diverse cultural tapestry, and burgeoning business landscape, poised for future growth and development.
