National Premises Operations Manager
2 days ago
About Dentons
Dentons is the world's largest law firm with a presence across 80+ countries, including the USA, Europe, India, and Asia. Our global polycentric firm is expanding rapidly in an increasingly globalized legal industry.
We are seeking an experienced National Premises Operations Manager to join our team. Reporting to the Human Resources Director, this key role will be responsible for ensuring the successful operation of the Client & Office Services business unit nationally, acting as a mentor and leader for all employees within the business unit.
At Dentons, our people experience:
- A diverse and inclusive culture.
- Career growth and development opportunities.
- A supportive and flexible working environment.
- Benefits such as bonus leave, income protection insurance, and Dentons Boost, an employee discount program with a network of over 500 retailers.
The National Premises Operations Manager will be responsible for managing the operational, support, procurement, and building services for the business, maintaining appropriate operational standards and principles across all offices to ensure best practices and maximize commercial benefit.
Your key responsibilities will include:
- Operational oversight and responsibility for the Client and Office Services business unit nationally.
- Facilities maintenance (premises maintenance) and building management (premises relocation and refurbishment) for Dentons' five offices nationally.
- Oversight of support services (mail and print services, distribution), and client services including reception, client floors, and meeting facilities.
- Management of the procurement function for Client and Office services nationally, providing advice on budget management, and ensuring compliance with service agreements and account management requirements, including building premises, leasing, cleaning, and security.
- Coordination and oversight of the national archiving and records management process in accordance with relevant requirements.
- Supporting best practice management reporting, information flow, and management, business process, and organizational planning across all offices.
- Maintaining the administration, budgeting, monitoring, reporting, communication, and liaison across all management levels of the firm's operational and building service requirements.
- Management of courier booking systems and national travel with a focus on continuous improvement.
- Reviewing the firm's travel and booking processes, ensuring engagement with providers and suppliers.
- Managing, mentoring, and supporting Client and Office Services teams across Dentons offices nationally, supporting ongoing growth and development.
To succeed in this role, you will have solid premises management and delivery experience, staff management, client management, performance management, and service management skills. Strong leadership skills with the ability to motivate and engage teams are also essential.
Salary: $85,000 - $110,000 per annum
Benefits:
- Equitable salary packaging, incentive pay, and rewards.
- Salary continuance insurance.
- Salary sacrificing and novated leases.
- Five days' Bonus Leave per year after 12 months of service.
- Additional leave options.
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