Ambitious Hospitality Professional
2 days ago
Our organization is committed to delivering exceptional customer experiences. To achieve this, we need a dedicated team member who can provide warm and professional service.
This role is perfect for someone who thrives in fast-paced environments and takes pride in delivering high-quality service.
Key Responsibilities:
- Greet and seat guests with a smile
- Manage bookings and waitlists using our system
- Maintain a clean and organized dining area
- Handle customer enquiries and resolve issues with a calm approach
- Take orders and relay them accurately to the kitchen/bar staff
- Manage payment processing and maintain till accuracy
- Communicate daily specials and upsell menu items where appropriate
- Support the team during busy periods and contribute to smooth operations
- Assist in coordinating private functions or group bookings
- Uphold cleanliness, hygiene, and safety standards at all times
Requirements:
- Previous experience in a front-of-house role is preferred
- Strong communication and interpersonal skills
- A confident, well-presented, and friendly personality
- The ability to multitask and stay calm under pressure
- Must be available to work evenings, weekends, and public holidays
- Basic knowledge of POS systems and handling transactions
Benefits:
- Friendly and dynamic work environment
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