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Technical Support Specialist
2 weeks ago
About the Role:
This is a unique opportunity to work with leading brands such as EFI, Canon, Mimaki, and more. As a Field Service Engineer for large format printers and cutting machinery, you will be responsible for installing, maintaining, and repairing equipment at client sites. Additionally, you will deliver structured training sessions to end users on hardware and software, promoting efficiency and uptime across client locations.
Your Key Responsibilities:
- Installing and maintaining large format printers and cutting machinery
- Delivering technical training sessions to end users on hardware and software
- Providing technical support and advice on RIP/workflow software including Onyx, Caldera, Enfocus, and Fiery
- Working closely with clients to resolve issues and promote efficient use of equipment
Requirements:
To succeed in this role, you will need:
- Experience working with large format print and/or finishing machinery as an engineer
- Confident in diagnosing faults and carrying out repairs
- Strong communication and training skills
- Comfortable with RIP/software setup, workflow advice, and system optimisation
- Full UK driving licence and flexibility to travel across the country when required
What's on Offer:
We offer a competitive salary, company car, 26 days holiday, plus Bank Holidays. You will also benefit from structured site visits and supportive colleagues who value your expertise and contribute to your growth within the company.
Why Choose This Role?
This is a fantastic opportunity to join a well-established company that values its employees and offers opportunities for internal development. If you are technically skilled, love engaging with people, and want to make a real impact, then this could be the perfect role for you.
