Dental Support Specialist

7 days ago

North Sydney Council, Australia Bupa Full time

About Us

Bupa is a leading healthcare company that provides a range of services to help people live healthier, longer lives. We are committed to delivering high-quality care and services to our customers and communities.

The Role

We are seeking a highly motivated and organized Dental Support Specialist to join our team at North Sydney Dental Practice. As a key member of our team, you will be responsible for providing exceptional customer service to our patients, ensuring a positive and welcoming experience for all.

Key Responsibilities

  • Customer Service: Develop and maintain positive relationships with patients, providing excellent customer service and ensuring their needs are met.
  • Administrative Support: Assist with administrative tasks, including booking and amending appointments, answering phone calls, and updating patient records.
  • Pre-Treatment Preparation: Prepare patients and facilities for dental treatment, ensuring a safe and clean environment.
  • Chairside Assistance: Provide quality chairside assistance to our dentists, ensuring patients receive the best possible care.
  • Infection Control: Maintain and implement infection control standards and procedures, ensuring a safe and healthy environment for patients and staff.
  • Patient Care: Provide patient care from entry to the surgery, including recall management and ensuring patients are comfortable and informed throughout their visit.

Requirements

  • Experience: Previous experience working in a local Australian dental practice is highly regarded, but not essential.
  • Customer Service: Passionate about delivering exceptional customer service and patient care.
  • Organizational Skills: Organized with attention to detail, able to prioritize tasks and manage multiple responsibilities.
  • Punctuality and Reliability: Proven track record of punctuality and reliability, with a strong commitment to meeting deadlines.
  • Communication Skills: Ability to build rapport with patients, in a cheerful and light-hearted manner, with excellent communication and interpersonal skills.

Benefits

  • Work-Life Balance: Enjoy a healthy work-life balance, with flexible scheduling and opportunities for professional growth and development.
  • Professional Development: Access to ongoing training and support, with opportunities to advance your career and develop new skills.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, with opportunities to earn bonuses and promotions.
  • Networking Opportunities: Network with colleagues and peers across the business, with opportunities to share knowledge and best practices.
  • Employee Discounts: Enjoy significant discounts on Bupa products and services, including health insurance and other benefits.

About Bupa

Bupa is an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We value diversity and inclusion, and welcome applications from candidates from all backgrounds.

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