Administrative Professional

3 days ago

Sydney, New South Wales, Australia beBeeAdministrative Part time

Job Overview

KU Ultimo Early Learning Children's Centre is seeking a highly organized administrative professional to join our team. This exciting opportunity will involve managing enrolments, family accounts, and the centre's waiting list using XAP software. The ideal candidate will have excellent customer service skills, strong administrative and organizational abilities, and a positive attitude.

About the Role

  • This is a permanent part-time opportunity working 20 hours per week across 3 days: Monday & Wednesday -9am - 3 : 30pm, Friday 9am - 5 : 30pm (These times include a half an hour unpaid lunch break).
  • You will be the friendly point of contact for families and responsible for responding to email and phone queries.

Key Responsibilities

  1. Manage enrolments, family accounts, and the centre's waiting list using XAP software.
  2. Provide exceptional customer service to families.
  3. Respond to email and phone queries in a timely and professional manner.
  4. Assist the Director with various tasks including filing and record-keeping.

Requirements

  • Excellent customer service skills.
  • A collaborative team approach.
  • Strong administrative and organizational skills with attention to detail.
  • Ability to establish, maintain and enhance positive internal and external relationships.
  • A positive and 'can do' attitude.
  • Previous experience and/or a relevant qualification.
  • Proficient computer skills, including MS Word, Excel, and Outlook.

Why Join KU?

  • We offer generous annual pay increases.
  • 5 additional personal leave days for service-based staff (full time equivalent).
  • Up to 14 weeks of KU fully paid parental leave.
  • KU Plus an extensive Employee benefits program with access to discounts/cashback from 400+ retailers.
  • KU focuses on wholistic staff wellness through its Health & Wellbeing portal.
  • Well-resourced and environmentally responsible workplaces.
  • Coaching and mentoring from experienced colleagues.

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