Restaurant Operations Manager

2 months ago


Enoggera, Queensland, Australia Guzman Y Gomez Full time
About Guzman y Gomez

We are a fast-paced, high-energy restaurant chain that values authentic flavors and the power of food to bring people together. Our mission is to provide an exceptional dining experience for our guests, while fostering a positive and inclusive work environment for our team members.

Job Summary

We are seeking an experienced Restaurant Operations Manager to support our Restaurant Manager with day-to-day operations and guide our team through busy service periods. As a key member of our management team, you will be responsible for spearheading crew training, elevating the guest experience, and contributing to the management of inventory and finances.

Key Responsibilities
  • Leadership and Team Management
    • Support the Restaurant Manager in leading a high-performing team
    • Develop and implement strategies to improve team engagement and productivity
  • Guest Experience
    • Ensure exceptional customer service and a positive dining experience
    • Monitor and address guest feedback and concerns
  • Inventory and Finance Management
    • Manage inventory levels and optimize stock ordering
    • Monitor and control labor costs and expenses
  • Training and Development
    • Develop and implement training programs for crew members
    • Provide coaching and feedback to improve performance
What We Offer
  • Competitive Salary and Bonus Structure
  • Flexible Rosters and Employment Stability
  • Opportunities for Advancement
  • Comprehensive Training Program
  • Heavily Discounted Meals
  • Free Uniforms and Merchandise
  • Team Building Activities
Requirements
  • Leadership Experience
    • Proven track record of leading high-performing teams in a fast-paced environment
  • Customer Service Skills
    • Exceptional interpersonal and communication skills
  • Operational Skills
    • Proven ability to manage inventory, labor costs, and expenses


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