Regional Retail Leader

4 days ago


Adelaide, South Australia Singtel Group Full time

As a Regional Retail Leader at Optus, you will have the opportunity to drive connections that matter in every moment. You will be responsible for leading a team of passionate and supportive individuals who are dedicated to delivering exceptional customer experiences.

The successful candidate will have a flair for retail and thrive in a dynamic environment. You will be responsible for orchestrating a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.

Your key responsibilities will include:

  1. Leading, coaching, mentoring, developing & inspiring a team of fabulous individuals empowering them to shine like the stars they are.
  2. Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
  3. Resolving customer enquiries with patience and a sprinkle of magic, letting them leave with a lasting smile.
  4. Assisting with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers.

You will be well-versed in the retail environment and carry innovative practices in your bag of tricks. Customer service isn't just a job; it's an art form that you've mastered. You're a problem-solving pro with an innate ability to make thoughtful & well-informed decisions.

We offer a competitive remuneration package, including unmatched sales commissions. You'll enjoy flexible working arrangements and direct your own development with industry-focused micro-credentials. Plus, you'll have access to exclusive shopping discounts and rewards. Join us as we strive to create meaningful connections through employee-led networks and diversity initiatives.



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