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Senior Product Design Director

2 months ago

Australia Airwallex Full time

About Airwallex

Airwallex is a leading unified payments and financial platform for global businesses. Our innovative combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage their financial operations seamlessly. From business accounts and payments to spend management and treasury, our integrated solutions cater to the evolving needs of global businesses.

As a pioneering fintech company, we have a team of over 1,500 talented professionals located across more than 20 offices worldwide. With a valuation of US$5.6 billion and backing from world-leading investors, Airwallex is revolutionizing the global payments and financial landscape.

Key Responsibilities

  • Develop a deep understanding of our platform products and domain knowledge to drive strategic design decisions.
  • Lead hands-on design projects that shape key customer experiences, collaborating with cross-functional teams to deliver innovative solutions.
  • Work closely with product managers and engineers to understand user needs and develop engaging user experiences across platforms.
  • Navigate ambiguity and explore conceptual, JTBD, and competitive landscape insights to drive product market fit.
  • Lead a team of product designers, providing mentorship and coaching to help them grow their skills and achieve their full potential.
  • Oversee end-to-end user experience designs across desktop, mobile web, and app, steering the team's designs through product requirements.
  • Provide actionable feedback to team members, helping them navigate stakeholder and project challenges.
  • Establish and evolve our design system and guidelines to ensure consistency and high-quality designs across all products.
  • Build a robust design team and design culture within the organization, promoting user-centered design thinking and a feedback-driven design culture.

Requirements

  • 8+ years of experience as a UX/Product designer, including 4+ years in a leadership role managing designers.
  • Experience working in a fast-paced tech start-up environment.
  • Strong product logic and first-principle thinking.
  • Ability to explore and thrive in ambiguous project contexts.
  • Solid track record of project management and delivery.
  • Outcome-oriented.
  • Financial industry experience is a plus, but intellectual curiosity is essential.
  • Experience working in complex systems with multi-disciplinary, multi-threaded user journeys and intricate object relationships.
  • A track record of recruiting and hiring a world-class design team.
  • Strong portfolio showcasing project experience with both UI and UX design for responsive web platforms and app experiences.
  • Expertise with design tools like Figma and strong visual design sensibility.
  • Expertise with growing Design Systems with complicated, cross-domain components.
  • Analytical and user-focused, able to understand complex problems, analyze data, and turn insights into impactful solutions.
  • Master communicator who can articulate design rationale and sell ideas to technical and non-technical stakeholders.
  • Passion for mentorship and helping designers achieve their full potential.
  • Degree in Design, HCI, or related field or equivalent battle-tested experience.

Equal Opportunity Employer

Airwallex is committed to being an equal opportunity employer. We value diversity and consider all applicants based on merit, qualifications, competence, and talent. We do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.