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Retail Sales Consultant

1 week ago


Melbourne, Victoria, Australia Telstra Corporation Full time
Company Overview

Telstra Corporation is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're committed to providing the best experience and delivering the best tech on the best network.

Job Description

We're seeking a talented Retail Sales Consultant to join our team on a casual basis at our Port Melbourne store. As a key member of our sales team, you will be responsible for providing exceptional customer service, identifying customers' needs, and recommending relevant products and services to enhance their telecommunications experience.

Key Responsibilities
  • Provide outstanding customer service and support to meet or exceed customer expectations.
  • Identify customers' needs and provide personalized solutions to meet those needs.
  • Stay up-to-date with the latest cutting-edge technology and gadgets to ensure customers receive the best advice.
  • Work collaboratively with colleagues to achieve sales targets and KPIs.

What We Offer

We offer a range of benefits to our employees, including:
  • A competitive remuneration package with performance-related commission.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A Telstra SIM card for personal use.
  • Exclusive discounts and offers across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.

About You

To succeed in this role, you will need to possess the following skills and qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, busy retail environment.
  • Strong problem-solving and negotiation skills.
  • Experience in a customer-facing role.
  • Knowledge of telecommunications products and services.

Join Us

If you're passionate about delivering exceptional customer experiences and are motivated to succeed in a target-driven environment, we encourage you to apply for this exciting opportunity.