Quality Assurance Specialist
1 month ago
Quality Assurance Inspector
At Michael Hill, we're committed to creating quality jewellery for our customers to cherish for a lifetime. Our Supply Chain team is at the heart of this mission, ensuring that every product that leaves our stores meets the highest standards of quality.
About the Opportunity
- Perform Quality Assurance tasks to support product quality across our various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
- Maintain Inventory Integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
- Prepare stock for sales order fulfillment and refine our processes to ensure seamless delivery.
- Process goods received through sustainability initiatives and develop procedures to improve departmental efficiency.
- Collaborate closely with Michael Hill International departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.
What We're Looking For
- A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
- A strong team player who focuses on improving results for the overall team, with a process-driven mindset and a commitment to task completion.
- Minimum 2 years' experience in a retail, inventory management, or quality-related role.
- Demonstrated organisational skills and ability to effectively prioritise workloads.
- Intermediate to Advanced administration skills, including Excel, Word, and Outlook.
- Excellent written and verbal communication skills.
- Experience working with an Enterprise Resource Platform, such as Microsoft Dynamics, SAP, or Oracle, is highly regarded.
- Quality Assurance/Product Compliance qualifications are highly regarded.
About Us
- A supportive, diverse, and inclusive team environment.
- Join one of the largest international jewellery brands, committed to your growth and development.
- An environment of trust and empowerment, where you can reach your full potential.
- Fabulous discounts across our range of jewellery offerings.
Take Your Step to Brilliance
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