Quality Assurance Specialist

1 month ago


Brisbane, Queensland, Australia Michael Hill Full time

Quality Assurance Inspector

At Michael Hill, we're committed to creating quality jewellery for our customers to cherish for a lifetime. Our Supply Chain team is at the heart of this mission, ensuring that every product that leaves our stores meets the highest standards of quality.

About the Opportunity

  • Perform Quality Assurance tasks to support product quality across our various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
  • Maintain Inventory Integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
  • Prepare stock for sales order fulfillment and refine our processes to ensure seamless delivery.
  • Process goods received through sustainability initiatives and develop procedures to improve departmental efficiency.
  • Collaborate closely with Michael Hill International departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.

What We're Looking For

  • A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
  • A strong team player who focuses on improving results for the overall team, with a process-driven mindset and a commitment to task completion.
  • Minimum 2 years' experience in a retail, inventory management, or quality-related role.
  • Demonstrated organisational skills and ability to effectively prioritise workloads.
  • Intermediate to Advanced administration skills, including Excel, Word, and Outlook.
  • Excellent written and verbal communication skills.
  • Experience working with an Enterprise Resource Platform, such as Microsoft Dynamics, SAP, or Oracle, is highly regarded.
  • Quality Assurance/Product Compliance qualifications are highly regarded.

About Us

  • A supportive, diverse, and inclusive team environment.
  • Join one of the largest international jewellery brands, committed to your growth and development.
  • An environment of trust and empowerment, where you can reach your full potential.
  • Fabulous discounts across our range of jewellery offerings.

Take Your Step to Brilliance



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