Customer Service Specialist

1 week ago


Brisbane, Queensland, Australia Reece Group Full time

Reece Irrigation and Pools, Australia's leading supplier of plumbing and bathroom products, is seeking a Customer Service Specialist to join our Trade Counter team in Morayfield.

About the Role

This is an exciting opportunity for a customer-focused individual to provide excellent service and support to landscapers, irrigation specialists, and other tradespeople. As part of our dynamic team, you will be responsible for ensuring customers have access to the products they need to take care of their outdoor spaces.

Your Day-to-Day

  • Provide exceptional customer service and information about products
  • Offer quotes both in person and over the phone
  • Pick, pack, and stock control activities
  • Maintain a tidy and safe branch environment
  • Make occasional deliveries to customers using a company vehicle

Requirements

  • Previous experience in retail sales or customer service
  • Able to pick orders, maintain shop floor displays, and ensure accurate information provision
  • Comfortable using a computer and willing to learn new systems
  • Clean valid driver's licence and flexibility with working various shifts, including weekends
  • Desire to develop your career within our network or head office

What We Offer

  • Performance-based bonuses
  • Flexibility around shifts
  • Generous paid annual leave
  • Ongoing learning and development programs
  • Discounts on plumbing and bathroom products
  • Reece Boost rewards program
  • Comprehensive paid parental leave scheme

About Reece Group

We're proud of our 100-year history, built on delivering quality products and expert service to the plumbing industry. With operations across Australia, New Zealand, and the United States, we support residential, commercial, and infrastructure building trades. Our success relies on the success of our customers, providing essential services every day.



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