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Medical Spa Physician
2 months ago
This position is based on a Cruise Ship Job Summary The Medical Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures, safely and effectively, and be able to explain accurately all aspects of the products and services to the guests.
Key Responsibilities- Work closely with the Medical Spa Sales Consultant to promote services to guests
- Provide consistent professional medical spa services and treatments in accordance with One Spa World's medical spa protocols
- Conduct patient follow-up as required
- Be flexible with scheduling, supporting the needs of the spa and guest
- Properly care for equipment and use proper amounts of product/supplies to assist with cost control
- Follow service pricing policy set by One Spa World
- Manage medical product and supply inventory
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention
- Handle guests' questions and concerns professionally and courteously
- Provide accurate, appropriate and immediate responses to all requests by guests
- Maintain a positive attitude and contribute toward a quality work environment
- Regularly attend, participate in and support training and staff meetings for the spa
- Possess the ability to work without direct supervision
- Actively promote the services to the guests
- Must have enthusiasm and possess excellent customer service skills
- Must be able to give an effective presentation as it relates to medical spa services
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent communication and listening skills
- Basic computer knowledge
- Must be a team player
Be familiar with One Spa World's 'GPS' to safety. Understand and practice the required self-screening procedures. Understand and follow the agreed upon procedures for symptomatic guests or employees. Understand and adhere to staff and guest Physical Distancing Policy. Understand and adhere to Staff Personal Hygiene Policy. Understand and adhere to the Hand Washing Policy. Arrive at the spa between five and ten minutes prior to assigned shift start time. Understand proper use and disposal of Personal Protective Equipment (PPE) for the modality and for handling soiled linen, waste, and chemicals. Be familiar with the approved disinfecting products available at the spa location including proper use, contact time, disinfection methods and proper storage and handling procedures. Understand and adhere to the Treatment Room Preparation requirements. Understand and adhere to the Sanitation Policy for the applicable modality and services performed. Understand and adhere to the Sanitation Policy for the applicable spa area. Understand the Sanitation Log Policy and complete logs as required. Understand and adhere to the Retail Product Handling and Transferring Procedure. Understand and adhere to the Product Sampling Procedure.
