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Senior Home Lending Manager

2 months ago


Carindale, Queensland, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Home Lending Manager to join our team at Australia and New Zealand Banking Group Limited. As a key member of our Home and Investment Lending team, you will play a critical role in supporting our customers to save for, buy and own their own home or investment property.

Key Responsibilities
  • Build strong relationships with customers to coach them through the home loan journey and deliver an exceptional customer experience.
  • Develop and implement strategies to grow your lending capability and expand your business opportunities and sources of referrals.
  • Work closely with our lending operations team to improve turnaround times and service quality.
  • Collaborate with our marketing team to drive greater customer awareness and leads.
  • Provide exceptional stakeholder engagement and relationship building expertise to drive business growth.
Requirements
  • Strong residential lending skills and experience, with a track record of building a successful pipeline and meeting financial targets.
  • Exceptional stakeholder engagement skills and relationship building expertise.
  • Strong customer focus and the ability to effectively network to build customer and community connections.
  • Financial savvy, with a keen attention to detail.
  • An active user and promoter of technology to educate customers about digital solutions.
  • The ability to multi-task and be highly adaptable to change and ambiguity.
  • Excellent communication skills, coupled with great presentation and interpersonal skills.
  • A proactive attitude and the desire to be part of a productive, supportive and collaborative team environment.
What We Offer

We offer a range of benefits and opportunities for career growth and development, including:

  • Competitive remuneration and benefits package.
  • Opportunities for career progression and promotion within the company.
  • Access to health and wellbeing services and discounts on selected products and services.
  • A range of flexible working arrangements to support work-life balance.
About Us

Australia and New Zealand Banking Group Limited is a leading financial institution with a strong commitment to customer service and community development. We are proud to be a diverse and inclusive workplace, and we welcome applications from everyone. If you are a candidate with a disability or access requirement, please let us know how we can provide you with additional support.