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IT Support Specialist

2 months ago

Brisbane, Queensland, Australia Goodman Fielder Full time

Job Title: IT Support Engineer

About the Role:

We are seeking an experienced IT Support Engineer to join our team in Townsville. As an IT Support Engineer, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Install and maintain desktop/laptop computer systems to Wilmar ANZ standards
  • Manage desktop/laptop device refresh for up to 200 devices annually
  • Conduct site visits as directed by ANZ IT Management for projects or service enhancements
  • Collaborate with business and ANZ IT teams on various technology projects

Requirements:

  • Experience working on a service desk and end-user computer environment
  • Expertise with EUC hardware and Software within complex technical environments
  • Excellent technical and customer service skills
  • A solutions-focused mindset with strong attention to detail
  • Legal working rights within Australia

What We Offer:

At Wilmar, we value our employees and offer a range of benefits, including attractive pay and benefits, flexible working arrangements, and exclusive partner discounts. We focus on safety, innovation, and fostering a team spirit, making us a great place to work.