Account Relationship Specialist

1 week ago


Sydney, New South Wales, Australia Dnata Travel Group Full time
Detailed Job Description:
The Account Relationship Specialist - Airlines Industry role is designed to support the growth of Dnata Travel Group's airline catering business. As a key member of our Operations team, you will focus on building and maintaining strong relationships with airline customers, streamlining day-to-day operational matters. Your expertise in logistics, customs information, and customer service will be invaluable in driving business success.

Responsibilities:
- Developing and implementing strategies to enhance relationships with airline customers.
- Conducting regular reviews of operational processes, identifying areas for improvement.
- Collaborating with colleagues to resolve customer complaints and improve overall customer satisfaction.
- Providing expert advice to customers on logistical and customs information, ensuring smooth operations.
- Driving business growth by identifying new opportunities and developing targeted marketing campaigns.
- Building strong working relationships with internal and external stakeholders, fostering a positive company image.

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