Help Desk Analyst
7 days ago
As a Service Desk Analyst at the Reserve Bank of Australia, you will play a crucial role in providing technical support to our team. Your primary responsibility will be to respond to service requests, troubleshoot incidents, and perform support tasks as required. This is an excellent opportunity to develop your technical skills and work with experienced professionals who share your passion for innovation and service excellence.
About the Department:
The Information Technology department at RBA is responsible for supporting the organization's technology needs. We deliver exceptional service excellence to our customers and strive for innovation and efficiency in everything we do. If you are a motivated individual with a strong desire to learn and grow, we encourage you to apply for this role.
Required Skills and Qualifications:
- Strong knowledge of Microsoft Exchange, Windows 10, Office 365, and ServiceNow
- Active Directory and group policy environments
- Good understanding of client-facing devices, antivirus software, Citrix, VPN, TCP/IP, and LAN/WAN technologies
- High achiever with similar IT experience
- Excellent communication and problem-solving skills
How to Apply:
Please submit your application with your resume and cover letter outlining your relevant experience and qualifications.
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