Service Team Leader Position

1 week ago


Emerald, Australia beBeeResilience Full time
Job Opportunity

Lead a team of specialists to achieve individual and team goals, while promoting productivity and reducing waste through best practice coaching.

Key Responsibilities
  • Coach and motivate team members to drive performance and success
  • Embed a mature risk culture and manage issues proactively to protect customers and the business
  • Manage performance and conduct, ensuring adherence to company processes
  • Lead change initiatives across productivity, brand offerings, risk, compliance, and people
Required Skills
  • Leadership experience with coaching and mentoring skills
  • Ability to lead in hybrid working environments with strong interpersonal and communication skills
  • High resilience and ability to build resilient teams
  • Advanced coaching skills and ability to influence
  • Proven capability in managing change (ADKAR Model)
  • Strong problem-solving, time management, and prioritisation skills
Benefits
  • A range of flexible working and leave options
  • Discounts and offers on retail favourite stores and insurance products
  • Give back to communities with payroll giving and donation matching
  • Invest in your future with ongoing study support and career development programs
  • Prioritise work/life balance with employee assistance programs and dedicated employee councils

Explore our benefits: suncorpgroup.com.au/careers/benefits

We're committed to creating an inclusive culture, offering flexible work, career development, and building meaningful connections.

If you require support or adjustments to participate equitably in our recruitment process or in the workplace, please contact us for a confidential conversation.

Employment Details
  • Full-time position
  • Other job function
  • Financial Services and Insurance industry


  • Emerald, Australia Suncorp Group Full time

    Join Suncorp's new Contact Centre in Townsville Lead and inspire frontline teams across iconic Australian brands Drive customer obsession and performance excellence Flexible working options and strong career development support As a Customer Service Team Leader within our new ASG Contact Centre in Townsville, you'll bring our strategy to life by leading and...


  • Emerald, Australia Suncorp Group Full time

    OverviewJoin to apply for the Customer Service Team Leader role at Suncorp Group.What You'll DoLead, coach and motivate a team of specialists to achieve individual and team goalsConnect team members to Suncorp's purpose, strategy, and brand identityDrive productivity and reduce waste through best practice coaching (e.g., Ethos approach)Embed a mature risk...


  • Emerald, Australia Suncorp Group Full time

    OverviewJoin to apply for the Customer Service Team Leader role at Suncorp Group.What You'll DoLead, coach and motivate a team of specialists to achieve individual and team goalsConnect team members to Suncorp's purpose, strategy, and brand identityDrive productivity and reduce waste through best practice coaching (e.g., Ethos approach)Embed a mature risk...


  • Emerald, Australia Suncorp Group Full time

    Join Suncorp's new Contact Centre in TownsvilleLead and inspire frontline teams across iconic Australian brandsDrive customer obsession and performance excellenceFlexible working options and strong career development supportAs a Customer Service Team Leader within our new ASG Contact Centre in Townsville, you'll bring our strategy to life by leading and...


  • Emerald, Australia Suncorp Group Full time

    Join Suncorp's new Contact Centre in TownsvilleLead and inspire frontline teams across iconic Australian brandsDrive customer obsession and performance excellenceFlexible working options and strong career development supportAs a Customer Service Team Leader within our new ASG Contact Centre in Townsville, you'll bring our strategy to life by leading and...

  • Retail Team Leader

    4 weeks ago


    Emerald, Australia Repco Full time

    Retail Team Leader - Repco Emerald - Full Time Join to apply for the Retail Team Leader - Repco Emerald - Full Time role at Repco Retail Team Leader - Repco Emerald - Full Time2 days ago Be among the first 25 applicants Join to apply for the Retail Team Leader - Repco Emerald - Full Time role at Repco Lead the team to enhance showroom & product...

  • Retail Team Leader

    4 weeks ago


    Emerald, Australia Repco Full time

    Retail Team Leader - Repco Emerald - Full TimeJoin to apply for the Retail Team Leader - Repco Emerald - Full Time role at RepcoRetail Team Leader - Repco Emerald - Full Time2 days ago Be among the first 25 applicantsJoin to apply for the Retail Team Leader - Repco Emerald - Full Time role at RepcoLead the team to enhance showroom & product displays. Manage...

  • Retail Team Leader

    4 weeks ago


    Emerald, Australia Repco Full time

    Retail Team Leader - Repco Emerald - Full TimeJoin to apply for the Retail Team Leader - Repco Emerald - Full Time role at RepcoRetail Team Leader - Repco Emerald - Full Time2 days ago Be among the first 25 applicantsJoin to apply for the Retail Team Leader - Repco Emerald - Full Time role at RepcoLead the team to enhance showroom & product displays. Manage...

  • Retail Team Leader

    2 weeks ago


    Emerald, Australia Gpc Asia Pacific Full time

    Lead the team to enhance showroom & product displays.Manage planograms.Use your creativity to ensure showroom presentation is of a high standard.Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand.Our brand stands for quality, expertise and knowledge, and our team members...


  • Emerald, Australia beBeeLeadership Full time $62,499 - $124,999

    Lead a Team with Passion and AdventureWe are seeking an experienced leader to join our crew where teamwork, customer service, and outback adventure come together. As a hands-on people person, you will guide our passionate team towards success while delivering top-tier customer experience.About the Role:Lead by example and inspire your team to achieve...