Administrative Support Officer

2 weeks ago

Melbourne, Victoria, Australia State Government of Victoria, Australia Full time
About the Role

We are seeking an experienced professional to provide effective and efficient administrative support to the Communications Centre Management team and other staff within the Communication Centre.

This is a permanent, full-time position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our Burwood location in line with our hybrid working model.

Key Responsibilities
  • Provide office administration services to the Communication Centre management team in a timely and effective manner including:
  • Act as the initial point of contact by screening calls, answering routine enquiries and processing messages for follow-up/action/referral
  • Diary management and co-ordination of meetings
  • Preparation of draft correspondence
  • Co-ordinate stationary and uniform orders including control of stock, ordering, and purchasing of supplies
  • Contribute to continuous improvement of business processes and systems and foster constructive and effective working relationships within the Communications Centre & AV
About You

To be considered for this position you will possess:

  • Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department
  • Effective verbal and written communication skills to enable effective interaction with staff and stakeholders, ensuring information is clearly articulated, and to enable the preparation of accurate and concise documents
  • Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel (for Excel intermediate skills as a minimum) and familiarity with Internet applications
  • Planning and organising skills to prioritise tasks to achieve outcomes within required timeframes, and flexibility to manage changing and conflicting priorities to meet departmental needs
Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full-time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you.

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified Administration Band 3 under the Ambulance Victoria Enterprise Agreement 2020.

Your application is an integral part of the selection process and should include:

  • Cover letter outlining your experience and interest in the position
  • Current resume

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