Dining Service Team Member

1 day ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $40,000 - $60,000

Job Overview

Burger Urge is a dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands-on crew member who is committed to delivering exceptional customer service and driving a positive workplace culture.

Our vision is not just to grow a successful business – This is a narrow view of who we are as individuals & as a collective. Our vision is to develop a group of companies that seamlessly integrates beautiful product design in the areas of food, entertainment, music, film, art, and fashion in order to create one of the world's leading food, retail & lifestyle brands.

The crew member will be expected to work in a fast-paced environment, handling a variety of tasks, including taking orders, preparing food, maintaining cleanliness, and managing inventory.

Crew Member Role:

  • Greeting customers and taking their orders in a timely and friendly manner.
  • Preparing food according to our standards and recipes, including cooking, grilling, frying, and assembling food items.
  • Maintaining cleanliness and hygiene standards in the kitchen, dining area, and restrooms.
  • Operating and maintaining kitchen equipment, such as grills, fryers, and ovens.
  • Handling cash and credit card transactions and maintaining accurate records of sales.
  • Communicating effectively with other team members to ensure that orders are prepared correctly and quickly.
  • Participating in training sessions and keeping up-to-date with our policies, procedures, and menu items.

Key Performance Indicators (KPIs):

  • Excellent customer service skills.
  • Ability to multitask and prioritize tasks.
  • Strong communication and teamwork skills.
  • Adaptability and flexibility in a fast-paced environment.
  • Basic math skills and attention to detail.

Benefits:

  • Generous employee discount on all menu items and merchandise.
  • Growing company with expanding roles and promotion pathways.
  • Strong market position within the industry with ongoing job security assured.

Requirements:

  • Previous experience in a fast-paced food service environment preferred.
  • Availability to work flexible hours, including evenings and weekends.

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