Front House Service Ambassador

5 days ago


Adelaide, South Australia beBeeCustomer Full time $21,380 - $27,000

We are seeking a friendly and customer-focused front-of-house professional with expertise in making coffee, cocktails, and wine.

As the first point of contact for our customers, you will provide excellent service and create a positive and welcoming atmosphere.

  • Greet and assist customers in a friendly and professional manner
  • Manage reservations and seating arrangements
  • Take and process customer orders accurately, including coffee, cocktails, and wine
  • Provide menu recommendations and answer customer inquiries related to beverages
  • Demonstrate knowledge of coffee brewing techniques and offer a variety of coffee options
  • Prepare and serve cocktails and wine with precision and flair
  • Handle customer complaints and ensure timely resolution
  • Collaborate with other staff members to ensure timely and accurate order delivery
  • Maintain a clean and organized front-of-house area
  • Uphold standards for customer service

Requirements:

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking abilities
  • Knowledge of point-of-sale systems is a plus
  • A positive and team-oriented attitude
  • Expertise in making coffee, cocktails, and knowledge of different types of wine


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