Community Engagement Officer

4 days ago


Melbourne, Victoria, Australia Launch Housing Limited Full time
Job Description

The Front of House role is a key position within our organisation, responsible for ensuring the smooth operation of our facilities and providing administrative support to our staff and clients. As a Front of House team member, you will work collaboratively with our Case Managers, Tenancy Management Team, and other stakeholders to provide exceptional customer service and ensure the ongoing well-being of our tenants.

Key responsibilities include:

  • Providing exceptional customer service to our tenants and stakeholders;
  • Assisting with day-to-day administrative tasks, such as answering phone calls, responding to emails, and preparing reports;
  • Supporting the Front of House team with various tasks, including monitoring CCTV and responding to critical incidents;
  • Maintaining accurate records and databases, as required;

To be successful in this role, you will require excellent communication and organisational skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

If you are a motivated and enthusiastic individual who is passionate about delivering high-quality customer service, we encourage you to apply for this exciting opportunity.



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