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Energy Transition Specialist
1 week ago
Company Overview
At Intellihub Group, our mission is to orchestrate the transition to renewable energy by leveraging technology and innovation. We lead the way in optimizing distributed energy assets, helping the electricity grid operate more efficiently while creating value for individual asset owners.
We are a dynamic team of experts working together to solve some of the world's most pressing energy challenges. Our goal is to accelerate the adoption of renewable energy and create a sustainable energy future.
Job Description
- Serve as the primary point of contact for European clients, ensuring their needs are met and their experience with Intellihub Group is exceptional.
- Facilitate a smooth onboarding process, provide training, and support ongoing client success initiatives.
- Manage client project timelines, deliverables, and milestones, ensuring smooth execution with support from the Product and Delivery teams.
- Identify areas for improvement within client engagement processes and contribute to initiatives that enhance the overall customer experience.
Qualifications
- 3+ years of experience in Client Success, Client Delivery, or a related role within a SaaS business.
- Strong organizational and communication skills, with the ability to manage multiple enterprise clients across various time zones.
- Experience in project coordination, including tracking timelines and deliverables.
- Strong attention to detail and excellent presentation skills.