Senior Business Systems Analyst

4 weeks ago

Sydney, New South Wales, Australia Westpac Group Full time

Role Overview:

The Senior Business Systems Analyst will play a crucial part in the design and development of transformation initiatives across Cash & Transactional Banking (CTB). This role requires a strong understanding of digital applications, customer experience, technology, and payments trends.

Key Responsibilities:

  • Lead the achievement of Westpac's strategy by working with stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems.
  • Define and manage the requirements through the delivery lifecycle to meet business needs including functional, non-functional and data requirements.
  • Provide and direct recommendations for process re-design and improvements and business solutions, enabling changes to processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value.
  • Develop process mapping and analysis, story maps or experience maps, and completing target solution gap analysis.
  • Provide coaching and mentoring across the team where required.

What We Offer:

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers.

Requirements:

  • Experienced in business process improvement/re-engineering, data analysis, system functional / non-functional analysis experience and business case preparation experience.
  • Major end-to-end business process re-engineering or business transformation initiative know-how.
  • Major delivery projects proficiency, ensuring solution enables business processes to deliver the desired business outcomes and value.
  • Facilitation of business solution workshops involving participants from senior management to business users.
  • A strong understanding of technology and business systems strategically and operationally.
  • Strong knowledge and experience in Agile project methodologies.
  • Coaching & mentoring skills.

Working with Us:

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

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