Dining Service Specialist

5 days ago

Australia beBeeCustomerService Full time $21,640 - $28,000

About this role

As a Front of House Team Member, you will be responsible for creating a positive and memorable experience for our guests. This involves managing bookings, providing outstanding customer service and contributing to a seamless dining experience.

Key Responsibilities:

  • Greet and seat guests with warmth and professionalism.
  • Manage reservations and efficiently handle booking inquiries.
  • Provide detailed information about the menu and assist with special requests.
  • Maintain a clean, organized and welcoming front of house environment.
  • Collaborate effectively with team members to ensure smooth service.
  • Handle guest concerns and feedback with patience and a positive attitude.

Requirements:

  • Proven experience in a Front of House role, preferably within the hospitality industry.
  • Strong communication skills with the ability to build rapport with guests and staff.
  • Mature demeanor with the ability to handle various situations professionally.
  • Exceptional problem-solving skills and the ability to think on your feet.

This is an excellent opportunity to develop your skills and experience in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we would love to hear from you.

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