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APS4 Assurance Review Officer

2 months ago

Canberra, ACT, Australia Talent International Full time
About the Role

The APS4 Assurance Review Officer will provide operational and administrative support to the Assurance Planning Team, utilizing sound knowledge in service delivery areas to inform their work.

Key Responsibilities
  • Undertake moderately complex work that delivers quality outcomes across the Assurance Planning Team, under broad direction.
  • Collect and assess key planning decisions in accordance with the National Disability Scheme Act and Rules.
  • Maintain high-quality record keeping, including competency with IT systems and adherence to process guidelines and standard operating procedures.
  • Research and review decisions for routine cases, and manage moderately complex cases with assistance from staff at higher classification levels.
  • Organize the team email inbox and schedule appointments.
  • Engage with internal and external stakeholders.
Requirements
  • Ability to work independently and within a team.
  • Synthesis of legislation.
  • Strong data literacy.
  • Strong customer engagement skills.
  • Strong written and verbal communication skills.
  • Strong IT skills and ability to navigate computer databases.
Eligibility

The successful candidate will be required to undergo a pre-employment National Police History check, Worker Screening check, and/or Working with Children Check (where required), and provide evidence of Australian Citizenship.