Hotel Housekeeping Team Lead

2 weeks ago


Melbourne, Victoria, Australia Lancemore Hotel Group Full time
Job Title: Hotel Housekeeping Team Lead

We are seeking a highly skilled and experienced Hotel Housekeeping Team Lead to join our dynamic team at Lancemore Crossley St Hotel. As a key member of our housekeeping team, you will be responsible for leading a team of housekeeping attendants to deliver exceptional cleanliness and service to our guests.

About the Role:

* Lead a team of housekeeping attendants, managing tasks associated with rostering, recruitment, performance management and engagement.
* Provide initial and ongoing training to housekeeping staff on standard housekeeping procedures, including quality, productivity and safety standards.
* Monitor costs of housekeeping-related expenditure, and manage these in line with budgets.
* Manage staff rosters in alignment with the occupancy levels of the hotel.
* Take ownership and an active role in the housekeeping, public area cleaning and guest service delivery of the hotel.

About You:

* You must have experience leading housekeeping or cleaning teams.
* You understand basic core competencies: Payroll %, Minutes per Occupied Room, Inventory Management (linen, amenities).
* You will have an eye for detail and be driven to continuously improve your output (quality and efficiency).
* You understand that this is a hotel servicing guests seven days a week and are comfortable managing your time accordingly.
* Have full, unrestricted rights to work in Australia.

About Us:

Lancemore Crossley St Hotel is a one-of-a-kind theatre-inspired, design-led hotel in the heart of the Theatre District. We are a pioneer in boutique hotels and conference facilities since 1986, and we strive to constantly grow and seek approaches to be better in everything.

Our Values:

* Fun
* Authentic Hospitality
* Caring
* Ownership Mindset
* Performance
* Growth


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