Property & Health Portfolio Manager
4 days ago
Imagine a role where you can make a real impact on the property and health sectors
As an Assistant Manager in our Diversified and Specialist Industries (DSI) team, you'll play a key part in helping us acquire, grow and retain a high-quality portfolio of customers.
About Us
We're Australia and New Zealand Banking Group Limited (ANZ), one of the region's leading financial institutions. We're committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone.
Your Role
You'll partner with our Senior Relationship Managers to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance. Your goal will be to maintain a well-managed portfolio compliant with all relevant policies and procedures, and to proactively develop and maintain a detailed understanding of your customers' business and financial needs.
What You'll Bring
To succeed in this role, you'll need to have current and ongoing experience in the property industry, with a deep understanding of the drivers of the market, practical knowledge, market & competition factors, key customer success indicators, supplier/contract norms, credit approval drivers, and understanding of strategy application within the industry.
You'll also need to be skilled in relationship management, able to build, maintain and influence relationships to achieve mutually beneficial outcomes.
In addition, you'll require strong portfolio management skills, including the selection, prioritisation and management of a portfolio of work/and or customers in line with its strategic objectives and capacity to deliver.
Your Day-to-Day
As an Assistant Manager, you'll be responsible for fulfilling customer needs by providing solution towards account maintenance and simple customer requests. You'll also collaborate with Product Partners and other stakeholders to meet customer requirements, and engage specialist teams when necessary.
What You'll Enjoy
As an employee of ANZ, you'll enjoy a range of benefits, including access to health and wellbeing services, discounts on selected products and services, flexible working arrangements, and more. We're committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone.
Estimated Salary Range: AU$90,000 - AU$120,000 per annum
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