Highly Skilled Relationship Banking Consultant

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerCentricity Full time $71,150 - $78,951
Job Overview

We are seeking a highly skilled and customer-focused Relationship Banking Consultant to join our team. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with clients to drive business growth.

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  • Key Responsibilities:

    - Provide timely and accurate information on banking enquiries, account openings, and processes via telephone and/or online channels
    - Deliver customer-obsessed service that drives customer satisfaction and first call resolution
    - Support and educate customers on how to use digital platforms for personal banking, empowering them to self-serve with online banking features

  • Required Skills and Qualifications:

    - Experience in delivering high quality customer experience
    - Comfortable with digital customer service platforms to assist customers in real-time
    - Ability to navigate and troubleshoot common digital banking applications and mobile services with customers

  • Benefits:

    - Opportunity to work in a dynamic and supportive team environment
    - Comprehensive training and development programs to enhance your skills and knowledge
    - Flexible working arrangements to support work-life balance

  • What We Offer:

    - A competitive salary and benefits package
    - The opportunity to work with a leading financial institution and make a real difference in the lives of our customers
    - Ongoing professional development and career advancement opportunities


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