Strategic Communications Specialist
3 weeks ago
UNSW Australia is a vibrant and diverse institution, committed to excellence in research and education. As a Change Communications Manager, you will play a critical role in shaping the future of our organisation.
The Change Communications Manager position is part of the UNSW Innovation Accelerator Program, which aims to create an environment that empowers and supports individuals to bring innovative ideas to fruition. This program emphasizes strong leadership endorsement and capability uplift by developing new skill sets, mindsets, and tool sets, and fostering a culture of innovation, customer centricity, and collaboration.
Job DescriptionThis is a fixed-term role for 24 months as a Change Communications Manager. You will work cross-functionally across the UNSW IT teams and the wider UNSW community to ensure key business stakeholders are engaged and supported in innovation enablement. The Change Communications Manager is responsible for developing and implementing a tailored communications strategy with a strong organisational change element to support successful adoption of the innovation culture at UNSW, including utilisation of AI and other emerging technologies to support innovation.
You will be focused on delivering human-centered change and report to the Director Engagement and Change or Change Lead, with a dotted reporting line to the Director Innovation Enablement.
Key Responsibilities- Develop a fit-for-purpose change communications approach appropriate to the complexity of the proposed changes.
- Lead the change communications process through its entire lifecycle, including continuous assessment of the effectiveness of the plan and identification of alternative approaches.
- Initiate and facilitate stakeholder engagement, to ensure the voice of the customer is heard and implemented into the product design.
- Develop and deliver a tailored communications and engagement strategy with a strong organisational change element to support successful adoption of innovation culture and enabling technology.
- Plan, develop, and implement communications to inform and support impacted stakeholders and customers.
- Consult and work collaboratively with key stakeholders and utilise subject matter expertise to develop and deliver communications deliverables.
- Collaborate with a wide range of stakeholders, including divisional and faculty leadership teams and corporate communications team.
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