SelfStorage Expert

7 days ago

Hobart, Tasmania, Australia beBeeCustomerFocused Full time $55,000 - $80,000
Store Consultant Job Description

As a Store Consultant, you will be working closely with customers to ensure a seamless service is provided. This exciting role encompasses customer service, administration, and operational tasks, working for a dynamic and innovative company at the forefront of the self-storage industry.

Job Responsibilities:
  • Delivering exceptional customer experiences in a customer-facing environment.
  • Conducting centre tours and walk-throughs to showcase our facilities.
  • Maintaining centre presentation, cleanliness, and achieving budgeted KPI goals to meet our high standards.
  • Ensuring a safe and secure centre by following workplace health and safety procedures.
  • Managing general administration duties such as customer contracts, inventory, and insurance claims.
Required Skills and Qualifications:
  • Strong communication and interpersonal skills.
  • A strong sales and customer service orientation.
  • A passion for delivering exceptional results.
  • Motivated, proactive, and positive attitude.
  • Ability to work well in a team and autonomously.
  • Willingsness to learn and grow with the business.
  • Driver's license and car (required).
  • Forklift license (desirable).
Benefits:
  • A permanent role with an industry leader.
  • A rotating roster for great work-life balance.
  • Structured training with a continued focus on development.
  • Onsite car park included.
  • Generous company paid parental leave.
  • Discounts on storage services, merchandise, wine offers, wellbeing services, and more.