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Operational Excellence Manager

3 weeks ago

Sydney, New South Wales, Australia beBee Careers Full time

As an Operational Excellence Manager, you will be responsible for driving operational excellence, streamlining processes, and supporting our sales team by being the operational liaison between APAC and the broader global organization.

About the Role

We are seeking a highly motivated and analytical professional to join our dynamic team in Sydney. This role will play a crucial part in driving operational excellence, streamlining processes, and supporting our sales team.

Duties and Responsibilities
  • Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure.
  • Manage complex, non-standard deals with multiple cross-functional partners.
  • Provide guidance to Account Executives/Sales Management on deal structures in order to meet customer requirements and maximize ARR.
  • Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies.
  • Manage approval workflows for pricing, discounts and special terms for the sales and customer success teams using established guidelines and company best practices.
  • Perform month-end and quarter-end closing activities to ensure completeness and accuracy of contracts, order forms and other document review and reporting.
  • Participate in regular forecast calls to track sales pipeline and identify potential opportunities.
  • Maintain accurate and up-to-date sales territories and quotas.
  • Analyze sales data to identify trends and insights, providing actionable recommendations to grow the APAC region.
Requirements
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience in deal desk operations, sales operations, or partner management.
  • A solid understanding of sales processes and methodologies.
  • Ability to work independently and as part of a team.
  • History of successfully working with a U.S.-headquartered global company.
  • Experience using or administering different business systems and integration.
  • Proficiency with Microsoft Excel to assess, manipulate, and analyze data.
What We Offer
  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off.
  • Professional development and training opportunities.
  • Company virtual happy hours, free food, and fun team-building activities.
  • Monthly cell phone stipend.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.