Operations Supervisor
1 week ago
Key Responsibilities:
The Operations Supervisor at CEVA Logistics plays a vital role in supporting the Operations Manager with day-to-day operations and administration. This position ensures the trucking fleet operates at maximum productivity to achieve established profit & loss and service KPI objectives. Key responsibilities include managing compliance with CEVA's contractual obligations and ensuring accurate use of systems for vehicle tracking.
Key Accountabilities:
- Assist with operational and administrative activities to ensure compliance with CEVA's contractual obligations and service standards
- Provide data to support the Operations Manager in performance reporting, focusing on actions to improve cost per vehicle, utilisation, and reducing empty runs
- Support, mentor, and develop branch team members to maintain high levels of safety, accuracy, productivity, and performance
- Ensure effective use of systems (FACTS, C-PoD, VCMS) to monitor vehicle movements and provide visibility to customers
- Oversee the timely completion of transit damage claims and non-conformance reporting, driving improvements and addressing root causes
- Liaise with customers to ensure service expectations are met
- Drive risk management, quality, and site accreditation activities
Requirements:
- Experience to supervisory level in a transport operations and/or fleet management related role
- Availability to take calls and visit site outside regular hours
- Experience managing transport providers/carriers and/or subcontractors
- Knowledge of state metropolitan, rural areas, and major road routes
- Intermediate ability in MS Office (especially Excel)
- Understanding of Chain of Responsibility (CoR) legislation
- Sound communication, influencing, and stakeholder management skills
What CEVA Logistics Offers:
- Competitive compensation
- Prioritised health and wellbeing through CEVAwell program and Employee Assistance Program
- Flexible, hybrid, and remote work options
- Additional paid parental leave for primary carers
- Professional development through secondment and internal mobility opportunities
- Financial wellbeing through exclusive offers and discounts
CEVA Logistics is proud to be an equal employment opportunity workplace, welcoming and encouraging all qualified applicants who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
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