Telesales Representative

Your New Opportunity:

This is an exclusive chance to join a highly regarded business as an Inbound Sales Consultant in a friendly and inclusive Call Centre team.

Your New Role:

You will be reporting to the Head of Customer Solutions, who is known within the business for their supportive management style and for facilitating multiple career advancement opportunities for the team.

Your main duties will include:

• Answering inbound calls
• Assisting with customer enquiries and handling complaints
• Converting customer enquiries to bookings
• Upselling company products while earning commission
• Liaising with other departments in regards to availability
• Addressing customers' concerns and providing helpful solutions

Benefits to You:

• Free parking on-site
• Be mentored by a true expert in the field
• Free all-day breakfast available daily
• Work with a friendly and experienced team
• On-the-job training tailored to the individual
• Hybrid flexibility after training period

About You:

• Warm and friendly communication style
• Natural people person who can easily build relationships
• Previous Sales or Customer Service experience is essential
• Happy to work on a rotating roster

Requirements:

To be successful in this role, you will need to possess the following skills and qualities:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Previous experience in sales or customer service is highly desirable