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Operations Coordinator

2 weeks ago

Hervey Bay, Australia beBee Careers Full time

Operations Coordinator

We are seeking an experienced and organised individual to coordinate operations in our allied health organisation. The successful candidate will be responsible for ensuring seamless communication between clients, healthcare professionals, and other stakeholders.

  • Greet clients warmly and professionally in person and over the phone.
  • Manage appointment bookings, cancellations, and patient schedules.
  • Maintain accurate patient records and ensure all information is up-to-date.
  • Assist with billing, invoicing, and payment processing.
  • Utilise expertise in allied health, including NDIS, DVA, HCP, and WorkCover, to facilitate efficient service delivery.
  • Collaborate with the multidisciplinary team to achieve organisational goals and uphold service excellence standards.
  • Maintain the reception area, ensuring it is clean, organised, and inviting.
About You

We are looking for someone who:

  • Possesses exceptional organisational skills and attention to detail.
  • Is a proactive problem-solver who can work independently and within a team.
  • Demonstrates excellent communication and interpersonal skills.
  • Can juggle multiple tasks while maintaining a calm and friendly demeanour.
  • Is proficient with computer systems and software (experience with medical/health software is an advantage).
  • Has a genuine interest in helping people and contributing to a supportive team environment.
  • Shows commitment to continuous improvement and professional development.

This role offers a fantastic opportunity to contribute to the success of our allied health organisation and make a meaningful difference in the lives of our clients.

What We Offer

  • A competitive salary package commensurate with experience.
  • A supportive work environment with a collaborative team culture.
  • Ongoing professional development and growth opportunities.
  • The chance to work with a dedicated team passionate about improving lives.