SOE Specialist

1 week ago

Australia Federal Court of Australia Full time

Job Summary

The Federal Court of Australia is seeking a highly skilled SOE Specialist to lead the development, implementation, and management of a new Windows 11 Standard Operating Environment (SOE) for a fleet of devices. This role requires a comprehensive understanding of Windows operating systems, device management, and deployment strategies to ensure a seamless and efficient rollout.

Key Responsibilities

  • Develop and configure the Windows 11 SOE to meet organizational requirements and standards.
  • Collaborate with IT and business stakeholders to ensure the SOE aligns with business needs and IT policies.
  • Document SOE configurations, changes, and deployment processes in detail.
  • Create documentation for the customer base as required.
  • Create guides and training materials for IT Support.
  • Lead the testing of Court & Tribunal applications on Windows 11.
  • Lead the testing and deployment of the SOE across the new fleet of devices.
  • Provide technical support and guidance during the SOE deployment phase.

Requirements

  • Proven experience in developing and deploying SOEs with Windows operating systems.
  • Strong knowledge of device management and deployment solutions.
  • Intune experience during rollouts and ongoing support.
  • Windows Auto-Pilot configuration, support, and implementation.
  • Experience in Microsoft Configuration Manager (SCCM)/Microsoft Endpoint Configuration Manager.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment and communicate effectively with stakeholders at all levels.

Selection Criteria

  • Demonstrated ability to develop, manage and deploy SOE configurations.
  • Proficiency in applying best practices for device management and security.
  • Strong communication and interpersonal skills.
  • Ability to document processes and provide specialized training to customers and support teams.
  • Relevant certifications in Windows operating systems (Windows 10 & 11 preferred) and deployment technologies.

Eligibility

  • Australian citizenship – the successful applicant must hold Australian citizenship.
  • Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.