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Portfolio Services Associate

1 month ago

Sydney, New South Wales, Australia State Street Corporation Full time
About the Role

We are seeking a highly skilled and motivated Portfolio Services Associate to join our Alpha Portfolio Services team. As a key member of our team, you will be responsible for ensuring the accurate maintenance of the Investment book of records and providing exceptional client service.

Key Responsibilities
  • Ensure timely response and resolution of client queries relating to the recordkeeping system and client file deliveries.
  • Perform daily checks on file deliverables to the clients, investigate and report discrepancies, and ensure daily resolution of identified queries.
  • Investigate and resolve operational problems and various IT issues, including asset servicing, trade operations, and client reporting.
  • Support and provide analysis for client change request items that impact the processes and operating models.
  • Work independently to research and resolve problems, considering multiple avenues for resolution, and provide resolutions to various impacted teams.
  • Communicate effectively on issues/problems to the client and to SSC management, and ensure proper and timely follow-ups to ensure resolution.
Requirements
  • Portfolio valuations reconciliations/investigations experience is required.
  • Excellent technical ability, excellent analytical skills, and strong communication (especially written) and presentation skills are essential for this role.
  • Must be self-motivated, adaptable, and show initiative in different circumstances and under pressure.
  • Extensive asset management experience, including investment operations, is highly desirable.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We make all efforts to create a great work environment, with competitive and comprehensive benefits packages, flexible work programs, and a wealth of development programs and educational support to help you reach your full potential.