Logistics Associate

At Southport Mazda, we are proud to have been supporting the community since 1985. As a leading dealership in the Auto industry, we continue to grow and expand, offering world-class facilities, ongoing training, and a professional team environment.

We are now seeking an experienced Logistics Associate - Customer Experience Specialist to join our dynamic team. This exciting role offers the opportunity to contribute to delivering exceptional customer experiences while working in a fast-paced environment.

About the Position:

• Ensure every Mazda experience is memorable and our customer satisfaction is maximised.
• Coordinate the delivery and presentation of new vehicles to customers.
• Liaise with finance, PD, and other departments to ensure timely delivery deadlines are met.
• Provide comprehensive overviews of features and benefits of new vehicles (full training provided).
• Offer ad hoc support as required.

About You:

• You have a strong understanding of delivering exceptional customer experiences.
• You can go the extra mile and deliver WOW experiences to customers.
• Prior experience in a customer-facing role is essential.
• You possess excellent personal presentation, communication abilities, and teamwork mindset.
• Meticulous attention to detail is crucial in this position.
• You can adapt to all situations and personalities in a professional manner.
• Prior experience in a fast-paced environment is beneficial.
• Any exposure to the automotive industry is advantageous but not required.

Benefits:

• Ongoing development and mentoring from your team.
• Free Titans tickets for home games.
• Quarterly and annual awards and recognition for high achievers.
• Discounted Bupa Private Health Insurance.
• Employee Assistance Program (EAP).
• Exclusive discounts through our Samsung Partnership Program.
• Discounted gym memberships.

Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on experience.