Customer Service Representative

4 weeks ago


Adelaide, South Australia Harris Scarfe Full time

Harris Scarfe is a leading Australian retailer with over 170 years of experience. We operate over 54 stores across the country, offering a diverse range of products including homewares, manchester, men's and women's apparel. As a seasonal team member, you will have the opportunity to contribute to a challenging and supportive team environment, driving your own career development.

We are seeking casual team members to join our vibrant and fun team at Harris Scarfe, Whyalla. You will be responsible for delivering exceptional customer service and maintaining store presentation standards during the holiday season.

To be successful, you will have a passion for service and retail, with retail experience preferably in a big-box retail space. You will also need to be able to multitask, communicate effectively, and work well in a team. Additionally, you will require flexibility to work a variety of shifts and experience working in a fast-paced environment.

As a member of our team, you will have the opportunity to learn from experienced managers and team members, develop your skills, and be rewarded for your hard work. You will also enjoy staff discounts throughout all SRG Brands and be part of a culture that supports its team through recognition.

Key Responsibilities:

  • Provide customer service
  • Support catalogue and promotional merchandising
  • Work in a team to achieve store and business objectives
  • Work in a range of departments
  • Perform daily activities such as stock placement, ticketing, and visual displays
  • Maintain a neat, full, and safe environment
  • Build positive relationships with fellow team members and customers
  • Process and pick-pack online orders, including consistent lifting of light loads

Requirements:

  • A passion for service and retail
  • Retail experience, preferably in a big-box retail space
  • The ability to multitask
  • Effective communication skills
  • Strong teamwork ability
  • A focus on safety
  • Flexibility to work a variety of shifts
  • Experience working in a fast-paced environment


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