
Business Growth Manager
7 hours ago
About the Role
We are seeking a dynamic and results-driven leader to spearhead our operations, driving growth and profitability through innovative initiatives and exceptional customer experiences.
Key Responsibilities:
- Lead a large, multi-skilled team with passion and creativity, fostering a positive work environment that promotes employee engagement and satisfaction.
- Develop and implement strategic plans to drive business expansion, leveraging industry expertise and operational efficiency.
- Manage day-to-day operations, including rostering, recruiting, and customer service, ensuring seamless delivery of services and excellent guest experiences.
- Collaborate with colleagues to achieve financial and business targets, fostering a culture of accountability and continuous improvement.
Requirements:
- Experience in hospitality or retail leadership, preferably across food, bars, and gaming, with a proven track record of success in driving business growth and profitability.
- Ability to lead, develop, and coach a team to deliver exceptional guest experiences, leveraging strong communication and interpersonal skills.
- Operational expertise to drive business growth and profitability, with a focus on innovation and customer-centricity.
- Highly developed customer service skills and industry RSA qualification, ensuring compliance and excellence in customer interactions.
The Benefits:
- Opportunities for career growth and development within a leading hospitality provider, with access to training and development programs.
- Exclusive discounts at select venues, promoting work-life balance and enhancing overall well-being.
- Endeavour Wellbeing Support Program, prioritizing employee wellbeing and mental health.
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