Senior Retail Operations Manager
3 days ago
About adidas
We are a global leader in the sports industry, driven by our passion for sport and our commitment to innovation. At adidas, we believe that our employees are the key to our success, and we strive to create an environment that supports their growth and development.
Job Description
- Support the Store Manager in managing and motivating the team to achieve sales targets and deliver exceptional customer service.
- Monitor and analyze performance data to identify areas for improvement and implement changes to drive commercial success.
- Oversee all retail operations within a fashion store environment, ensuring a seamless shopping experience for customers.
- Lead by example and model excellent customer service skills, with a focus on meeting or exceeding customer expectations.
- Train and guide team members on brand product knowledge and customer service standards.
- Coordinate team members to maintain Visual Merchandising and In-Store Communication standards.
- Ensure efficient inventory processing procedures and stock-to-floor processes.
- Share best practices to drive overall store team performance.
Requirements
- A solid retail sales background with a proven track record of success in a similar leadership or supervisory position.
- Motivation, energy, and a passion for achievement, with a comfortable working style in a fast-paced environment.
- Experience in retail leadership or supervision in men's/women's apparel or sports footwear.
What We Offer
A competitive annual salary, retail bonus scheme, and adidas employee benefits, including a unique culture that values courage, ownership, innovation, teamwork, integrity, and respect.
Our Culture
We celebrate diversity, support inclusiveness, and encourage individual expression in our workplace. We do not tolerate harassment or discrimination toward any applicant or employee.
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