Merchandise Operations Lead

1 week ago


Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

About Us


Jb Hi-Fi Limited is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.


Job Purpose


We're looking for a Merchandise Manager to lead and develop the Merchandise and Operations team to achieve high merchandising standards, ensuring that sales targets combined with efficient Back of House inventory activities are maximised.


Key Responsibilities


  • Lead the execution and maintenance of merchandise and promotional campaigns throughout the store
  • Team building and development, ensuring that the Operations and Merchandise teams are trained as per their role requirements and are efficient in all processes and systems
  • Demonstrate, lead and coach a high level of customer care conduct
  • Drive sales and budgeting while maintaining stock integrity through compliance to loss prevention procedures

About You


You must be a natural leader, driving engagement and creating a culture where people are motivated to give their best


Proactive in optimising work processes by creating the most effective and efficient processes to get things done


You will be a team player, collaborating and building partnerships with others to meet shared objectives


Passionate about identifying and developing talent to build careers and meet organisational goals



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