Cloud Infrastructure Specialist
1 week ago
Lead a High Availability Team in Sydney
A highly skilled Cloud Infrastructure Specialist is required to lead the management and monitoring of our globally distributed cloud-based SaaS platform in Australia. This role will oversee 24/7 Network Operations Center (NOC) operations, maintaining a minimum 99.9% annual uptime.
About the Role:
- Define golden signals for all services in our core SaaS application.
- Manage NOC engineer teams, including scheduling and responsibilities.
- Design PagerDuty escalation policies across various teams.
- Expertise in AWS technologies and building dashboards with leading observability platforms.
- Automate monitors and dashboards using modern programmatic methods.
- Provide regular reports to Engineering leadership and executive teams for continuous improvement.
Requirements:
- Bachelor's degree in Computer Science or related field.
- At least 5 years of experience as a Site Reliability Engineer, including some experience in managing teams and leading projects.
- Excellent communication and interpersonal skills for effective collaboration with Development & Product teams.
- Proficiency in monitoring the networking stack using distributed tracing and profiling tools.
- Proficient with building dashboards with NewRelic, Kibana, Grafana, Prometheus, and other observability platforms.
- Proficient with AWS technologies.
- Working knowledge in monitoring RESTful microservices and basic HTTP protocols.
- Able to automate monitors and dashboards using REST APIs, GraphQL, and other modern programmatic methods.
- Working knowledge of profiling tools for measuring CPU, Memory, I/O, Disk, and process threads dumps.
- Experience in managing, integrating, and automating alerting and escalation tools.
Location:
This position requires you to live in Australia with unlimited rights to work. Preference will be given to those living in Sydney or Newcastle areas.
Salary: $120,000 - $180,000 per annum.
Benefits:
- Paid time off.
- Health insurance.
- Professional development opportunities.
Join Avetta and contribute to driving technical excellence and ensuring a seamless experience for our users worldwide.
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