Store Operations Manager

3 weeks ago


Brisbane Airport, Australia Sheike Full time

As a key member of the SHEIKE team, you will be responsible for delivering exceptional customer experiences and supporting the Store Manager in leading a high-performing team of Stylists. Your primary focus will be on driving sales growth, exceeding KPI targets, and fostering a positive work environment.

Key Responsibilities:

  • Drive an exceptional customer experience journey in every interaction
  • Inspire team members through leading by example
  • Ensure the team creates a high-energy and compelling experience for customers
  • Work with the Store Manager to identify areas of opportunity in-store and with the team
  • Drive and manage KPIs daily
  • Support coaching and developing team members to foster their growth
  • Achieve and exceed store sales, profit targets, and budgets
  • Be a strong communicator who can lead, coach, develop, and influence others
  • Support driving a commercial business
  • Excellent operations and stock management
  • Be a SHEIKE brand ambassador every day

Requirements:

  • Minimum 1+ years of experience in fashion retail as an Assistant Store Manager
  • Positive attitude and willingness to grow and work in partnership with the Store Manager
  • Exceptional customer service and styling skills
  • Driven budgets and achieved exceptional sales results
  • Strong understanding of KPIs and their impact on the business
  • Ability to make decisions based on the best outcome for the business
  • The ability to drive a positive culture and one-team environment
  • Self-motivated and strong communicator
  • A passionate SHEIKE brand ambassador who believes in excellence always

What We Offer:

  • A competitive salary package
  • Staff discounts
  • Assistant Store Manager bonuses
  • Performance-based incentives
  • A strong and positive company culture
  • Coaching and development by experienced State and Regional Managers
  • Leadership development days
  • Internal opportunities for growth


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