Merchandise Operations Manager
3 weeks ago
As a Casual Merchandise Team Leader, you will be responsible for planning and delivering merchandise retail operations for events across the Melbourne & Olympic Parks precinct. This will involve working in partnership with our clients and venue planning teams to provide excellent customer service to event guests while delivering commercial returns.
Key Activities
- Planning & Delivery: Build relationships and engage with a range of internal/external stakeholders to plan and successfully deliver merchandise retail operations throughout each event.
- Customer Experience: Provide a high-quality customer experience for clients and guests while managing competing demands from stakeholders and ensuring legislative and safety requirements are adhered to.
- Workforce Planning & Financial Management: Plan for and schedule resources, event budgets, and lend your financial acumen to deliver a positive commercial return for clients and the business.
- Team Coaching & Leadership: Through your collaborative and supportive leadership style, unite teams by fostering a culture of high-performance and fun.
We're looking for someone who can balance competing demands like a pro, has a focus on people's experiences, and can build high-trust and effective working relationships with a variety of different people. You'll also need merchandise/retail operations experience ideally within the concert/event environment, and functional event planning and delivery experience within an arena/stadium, major event, mixed entertainment, or similar environment.
It's also important that you have strong analytical skills with a focus on benchmarking and continuous improvement, as well as strong sales skills and an understanding of industry best practice in a retail/merchandise environment. Tertiary qualifications relevant to the venue and event industry are preferred but not required.
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Merchandise Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeAbout the RoleWe're seeking a skilled Merchandise Team Leader to oversee the planning and delivery of merchandise retail operations for events across the Melbourne & Olympic Parks precinct.As a key member of our team, you'll work closely with clients and venue planning teams to provide exceptional customer service and drive commercial returns.Key...
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Merchandise Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeAbout the RoleWe are seeking a highly skilled Merchandise Team Leader to join our team at Melbourne & Olympic Parks. As a key member of our operations team, you will be responsible for planning and delivering merchandise retail operations for events across our precinct.Key ResponsibilitiesBuild relationships and engage with internal and external stakeholders...
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Merchandise Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeAbout the RoleWe are seeking a skilled Merchandise Team Leader to plan and deliver merchandise retail operations for events across the Melbourne & Olympic Parks precinct.This role involves working in partnership with our clients and venue planning teams to provide excellent customer service to event guests while delivering commercial returns.The successful...
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Merchandise Operations Manager
4 weeks ago
Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeAbout the RoleWe are seeking a skilled Merchandise Team Leader to oversee the planning and delivery of merchandise retail operations for events across the Melbourne & Olympic Parks precinct.This role involves working closely with clients and venue planning teams to provide excellent customer service and achieve commercial returns.Key ResponsibilitiesPlan and...
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Merchandise Operations Manager
3 weeks ago
Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeAbout the RoleWe're seeking a highly skilled Merchandise Team Leader to oversee the planning and delivery of merchandise retail operations for events across the Melbourne & Olympic Parks precinct.As a key member of our team, you'll work closely with clients and venue planning teams to provide exceptional customer service while driving commercial returns.Key...
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Merchandise Retail Operations Manager
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Melbourne, Victoria, Australia Melbourne & Olympic Parks Full timeMelbourne & Olympic Parks is an iconic, multi-venue precinct that showcases Melbourne to the world during the Australian Open and delivers hundreds of entertainment, sporting and community events each year.We are seeking a Merchandise Retail Operations Manager to plan and deliver merchandise retail operations for events across our world-class venues. This...
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Merchandise Operations Manager
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