Digital Content Writer

2 weeks ago


Melbourne, Victoria, Australia FourQuarters Recruitment Full time
About the Role

We are seeking a skilled Digital Content/UX Writer to join our Strategic Content team. As a key member of the team, you will be responsible for creating engaging and user-centric content for our website.

Key Responsibilities:
  • Develop compelling and impactful content that enhances the customer experience
  • Collaborate with UX and Digital product managers to align content with user experience goals
  • Stay updated on industry trends and contribute to content guidelines
  • Work with key stakeholders to ensure the member experience and ease of understanding is front of mind
  • Develop strong working relationships with the digital team, product, and customer experience to develop engaging content
  • Advocate for the customer experience and identify more efficient ways of operating
  • Partner with internal stakeholders to ensure all communications meet brand guidelines, legal, compliance, and technical requirements
About You

We are looking for a candidate with:

  • Experience within the superannuation industry, financial services, or a heavily regulated industry
  • Minimum of 3-5 years of experience writing for digital platforms
  • Proven track record of simplifying complex information and producing customer-centric content
  • Familiarity with SEO and digital marketing principles
  • Strong copywriting, editing, and proofreading skills
  • Excellent project management and communication skills


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